Upinion

Conversations: The basics

View all your conversations in the conversation list view.

Conversation List

You can use conversations in different ways.

Typical Conversations

How to start a conversation with your respondents

Start a conversation

Filter on created labels to find the Conversations you are looking for.

Set and Filter Conversations with Labels

Label your conversations to find them more easy.

Manage your labels

Archive conversations to cleanup your conversation list and delete conversation to erase data.

Archive and delete a conversation

Upinion Support

Everything you need to know about your conversations

Conversations

What is the conversation timeline? Find out here

About the conversation timeline

Create your conversation timeline how you want it

Building your conversation timeline

Change the elements of your conversation timeline

Editing your conversation timeline

How to move around your conversation timeline with ease

Navigate your conversation timeline

Move a conversation block within your conversation timeline

Move a conversation block

Delete a conversation block from your conversation timeline

Delete a conversation block

Duplicate a conversation block within your conversation timeline

Duplicate a conversation block

Change the connected groups within your conversation

Changing groups

Analyse your results further using complex filtering

Filter your results

Conversation Timeline

Use constrained single answer options for your questions

Adding a Single Answer Question

Use constrained multiple answer options for your questions

Adding a Multiple Answers Question

Adding a Text Question

Allow star rating answers on your questions

Adding a Rating Question

Use images as constrained single answer options for your questions

Adding an Image Choice Question

Allow for numbers within fixed a range to be used as answers for your questions

Adding a Numeric Question

Use a slider to gather more analogue data from your questions

Adding a Slider Question

Allow your respondents to react to your questions with pictures

Adding a Picture Question

Have your respondents answer your questions with an exact date or time

Adding a Date/Time Question

Send a message to your respondents without needing any feedback

Adding a Message

Adjust your answer and question settings to adapt to your research style

Answer and Question Settings

Learn how to add bold and italic to your questions.

Style your Questions

Use in-line images within your questions.

Add in-line Images to Questions

This article will show you how to add links to websites.

Add Links to Questions

Attach media files (images, videos and audio) to Questions

Create a multilingual conversation by adding more languages to your conversation and providing your own translations

Multilingual conversation

How to upload multiple answers to a question at the same time

Upload answers in a batch

Duplicate a question within your conversation timeline

Duplicate a question

Questions and messages

Choose which respondents to target based on previous answers

Adding a Previous Question and Answer Condition

Choose which respondents to target based on certain country and language combinations

Adding a Country and Language Condition

Set delays between your questions for your respondents

Adding a Delay Condition

Set exact times for when your respondents receive sections of your conversation

Add a Date and Time Condition

Choose exactly which respondents you wish to target

Adding a Respondent Condition

AND & OR for grouped conditions

Conditions

We understand that how you want your respondents to receive your conversation may vary depending on your type of research.

Publishing your conversation

Additional features which can be enabled per conversation.

Extra conversation settings

When you have finished building your conversation, you can test it before publishing

Test a conversation

Testing and publishing

Upinion has been developed for all sorts of industries and that is why we made certain words unique.

Upinion Glossary

Let's have a look at the differences between Surveys and Conversations

Conversational Surveys explained

Learn how to have conversations in different languages

Supported languages

Other

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.