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Archive and delete a conversation
Archive and delete a conversation

Archive conversations to cleanup your conversation list and delete conversation to erase data.

Gerben avatar
Written by Gerben
Updated over a week ago

A closed conversation can be archived. All archived conversation are removed from the conversation list. This way it is easier to filter out which important conversations you want to keep in your view. An archived conversation can also be deleted. All related questions and answer are then removed as well. This article shows how to archive and delete conversation.
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​Archiving a conversation
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When you hover over a closed conversation you will see the Archive button.

Overview of archived conversations
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Click on the button Archived Conversations button above the conversation list to view all archived conversations.

Delete a conversations
Only archived conversations can be deleted. You can delete a conversation by pressing the Delete button.

Note: Deleting a conversation cannot be undone.

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