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Conversations: The basics
Conversations: The basics

Learn about how conversations work.

Written by Upinion Support
Updated over a week ago

Conversations are how you get the answers you need from customers, employees and stakeholders. To get the most accurate and authentic results make sure you give them the best conversational survey experience.

Here are three basic things you need to know about Conversations:
The conversation timeline executes primarily from top to bottom and secondly from left to right.
​2/ If you are using conditions in your conversation make sure to first split the timeline, and then add conditions.

3/ Testing is always a good idea. Test your conversation for all scenarios to make sure the conversation carries out the way you intended.

For a deeper look into all of the possibilities and features of Conversations, visit the Conversations section.

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