Firstly to begin adding a question, create a new or edit an existing conversation. Once viewing the conversation you can drag and drop a question from the right side menu. Once the question is dropped into a suitable place on the timeline you will be presented with the type of question you wish to ask in a menu on the right side of your screen.
Now select, 'Open ended' from the menu. You should now see the fields possible to fill in for this question type.
The field 'Your question' is where you can write the exact question that you wish to ask. It is possible to style, add images and links to question(s) to involve your respondents even more with your research.
With the open-end question type, your respondents can reply with any text. It is possible to limit how many characters they can respond with, to do this type in the limit in the input field labelled, 'Maximum answer length' (default amount is 200 characters).
Once these fields are all completed, press the pink 'Save' button at the bottom of this menu. This will add your question into the place within the timeline where you dragged and dropped it to.
When adding any type of question it is possible to set more general settings, such as: randomisation of answers and a time out. These settings can be found explained in more detail here.
This is how your question will appear to your respondents in Upinion Messenger;